"The insurer has relocated its branch in the capital to facilitate the work of its mediators and to improve its customer service."
NorteHispana Insurance opens a new branch in the city of Cordoba. From now on, the insurer will respond to the needs of its customers and network of mediators from its new location in Plaza de Colón No. 34, bajo, in a space of more than 350 m2.
The inauguration ceremony was attended by the commercial director of NorteHispana Insurance, Juan Sánchez; the area director for Andalusia, Antonio Sánchez, and the director of the central area, José Bosch. Sánchez underlined the fact that the new branch will have more modern facilities, which will contribute to providing a better service and facilitating the work of the mediators
During the event the commercial director of NorteHispana Insurance indicated that the figure of mediator is key in the insurer's business model. “At NorteHispana Insurance we carry out analysis to learn about and improve our customer experience. All the indicators of this analysis tell us that the proximity of our network of agents to the customer, experience, professional advice and good service level are all key in the funeral insurance market, where the company is a sector benchmark,” he explained.
Furthermore, the area director for Andalusia of NorteHispana Insurance emphasised the importance of the province of Cordoba in the company's strategy. Currently, the province of Cordoba represents 2.61% of the insurer's turnover with a volume of premiums of around €4 million.
NorteHispana Seguros grows in Andalusia
NorteHispana Insurance has a strong presence in Andalusia, where in addition to multiple commercial offices it has 10 branches for attending its customers' needs in the towns of Cordoba, Jaen, Malaga, Granada, Dos Hermanas, Seville, Jerez de la Frontera, Almeria, Cadiz and Huelva.
In total, the insurance company has more than 2,500 agents and 100 branches across Spain. NorteHispana Seguros is a leading company regarding funeral insurance with a high satisfaction rate and recommendations from clients.
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Estefanía R. Fonseca
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